Gateway Hotel, Marco Polo

1. The location is great. The hotel is in the one fo best mall in the city, infront there is a mall with good and not expensive food court (thrre are a lot types asian cuisine) and close to metro MTR station. Also you can walk to the harbour (it's just only 10 minutes) to look at great views. 2. The room was pretty cosy, beds were good and there was a sofa with a table (comfortable to watch movie)

clean comfortable room helpful staff

Amazing staffs who were always ready to help as soon as you entered the hotel. First of all, they let us check in way earlier, which gave us extra rest time. The staffs helped us carry our luggage to the room as well. We had lovelies ladies who would service the room nicely for the whole week and always smile at us. One of the staffs even helped me carry all my shopping to the room. We really enjoyed our stay overall and would recommend 100%!!!! Great location too!

The staff was excellent and very helpful. The location was at the harbor city mall and the hotel was a quiet retreat from a very hectic Hong Kong. We were dropped off at the wrong Marco Polo hotel by a very unpleasant cab driver. The staff walked us and all our luggage a block in traffic to the correct hotel. Every staff member was pleasant, helpful , and caring.

A few minutes walk away from Tsim Sha Tsui metro station, my family and I didn't realise we were outside the hotel as the sign is not really noticeable. The staffs were helpful and approachable, the check in process is smooth. As I requested to add a bed, I was told that the bed was not ready. However, We were appreciative that the cleaning lady laid the bed within minutes immediately after we entered the room.